Your Favorite Influencer Feels Like a Friend — But Are You Sure That's a Good Thing?
Photo: thesandiegomuseumofartcollection, Public domain, via Wikimedia Commons
There's a creator I used to watch every single morning while I made coffee. I knew her dog's name, her skincare routine, her complicated feelings about her college roommate. I'd never met her. Never commented. Never even sent a DM. But if someone had asked me to describe a person I trusted, she probably would've made the list before some people I've known for years.
That's not a confession I'm embarrassed about — it's actually a pretty normal experience in 2025. What's worth examining is why it happens, and whether the trust we hand to content creators is any more rational than the celebrity worship we've spent years rolling our eyes at.
The Hollywood Distance Problem
Traditional celebrities have always operated behind a kind of velvet rope. Even when they do press tours and late-night appearances, there's a production layer you can feel. The stylist, the publicist, the carefully worded answer to a question about their last relationship — it's polished in a way that signals performance. And we've gotten good at reading that signal, even if we don't do it consciously.
Influencers, on the other hand, built their entire brands on collapsing that distance. The shaky iPhone footage. The "I just woke up" energy. The comment replies that actually sound like a person typed them. From the very beginning, the medium rewarded accessibility over glamour, and audiences responded to that in a massive way.
Research in social psychology has long shown that perceived similarity is one of the strongest drivers of trust. When someone seems like they live in a world adjacent to yours — dealing with student loans, arguing with their landlord, stress-eating cereal at midnight — your brain files them under "us" rather than "them." That's a completely different category than where it files, say, a Marvel actor promoting a film from a yacht in Cannes.
Relatability Is a Product
Here's where it gets complicated, though. The "realness" that makes influencers feel trustworthy? A lot of it is engineered with the same level of intention as any Hollywood PR strategy — just disguised better.
Creators learn early on what performs. Vulnerability performs. Messy backgrounds perform. Crying on camera, in the right context, performs extremely well. Over time, many of them develop an almost unconscious skill for packaging authenticity in ways that hit the algorithm and build loyalty simultaneously. That's not a cynical accusation — it's just the reality of building an audience in a competitive attention economy.
The result is something genuinely strange: a form of intimacy that feels mutual but structurally isn't. You know their morning routine. They know your demographic data. That asymmetry is the same one that's always existed with celebrities, just wearing a hoodie and talking about therapy.
Why We Trust Them With Our Wallets (and More)
The influencer marketing industry is worth tens of billions of dollars in the US alone, and the reason it works is directly tied to this perceived closeness. When a creator recommends a supplement or a mattress or a financial app, it doesn't register the same way a billboard does. It registers more like a friend texting you a rec. And we all know we trust friend recs.
But this trust extends well beyond shopping. A significant chunk of Gen Z reports turning to creators for information about mental health, relationships, politics, and current events. That's a level of influence that goes way beyond what any traditional celebrity has ever wielded in people's actual daily decision-making.
And unlike a newspaper or a broadcast network, most individual creators aren't operating under any formal editorial accountability. They can be wrong, biased, or financially incentivized to push a particular message — and the trust their audience has built with them doesn't come with an automatic skepticism filter.
The Illusion of the Two-Way Street
One of the most powerful things creators do, often without even thinking about it, is simulate a reciprocal relationship. They ask questions in their videos. They respond to comments in the first hour. They do polls, Q&As, "what should I do" segments that make the audience feel like collaborators rather than consumers.
This is genuinely different from old-school celebrity culture, and it does create a warmer, more engaged community in a lot of cases. But it also makes the parasocial bond stickier and harder to examine critically. When someone feels like they're participating in a relationship, they're less likely to question whether that relationship is real.
The moment a creator does something that disrupts the illusion — gets caught in a scandal, pivots their content dramatically, or just stops responding the way they used to — the audience reaction can be surprisingly intense. Because the loss feels personal in a way that unfollowing a movie star simply doesn't.
So Should We Trust Them Less?
Not necessarily — but we should trust them differently. The intimacy you feel with a creator you've watched for years isn't fake, exactly. The connection is real in the sense that it's genuinely affected your mood, your habits, maybe even your sense of identity. That matters. But it's a one-sided data set.
You know the version of them that performs well on camera. You don't know how they treat people when the phone is down. You don't know what they actually believe versus what their sponsor contract requires them to say. That gap exists with every public figure, but the casual format of creator content makes it easier to forget it's there.
Healthy engagement with creators probably looks a lot like healthy engagement with any media: enjoying it, learning from it, even feeling genuinely connected to it — while keeping a small, awake part of your brain that remembers you're watching a product, even when that product is a person.
The Bigger Picture
The shift in trust from traditional celebrities to content creators says something real about what people are hungry for. We want to feel seen by the media we consume. We want to feel like there's a human on the other side who actually gets what our lives are like. That's a legitimate need, and influencer culture has done a better job of meeting it than Hollywood ever did.
But filling a legitimate need doesn't make the thing filling it automatically safe or honest. The most sophisticated manipulation has always worn the face of authenticity. In a media landscape where "real" is the most valuable currency, it's worth asking who's spending it and what they're getting in return.
Your favorite creator might genuinely love their audience. They might also have a very good manager. In most cases, it's probably both — and learning to hold those two things at once is maybe the most useful media literacy skill anyone can develop right now.